General terms and conditions
The town-centre of Jena can not be passed by buses. It is a traffic-free town centre. Therefore my tours mainly are walking tours. I do my best to show you the interior of some sights. Due to various circumstances it is not always possible to get access to all sights.
Furthermore I trust you understand that video- or sound recordings of my tours have to be agreed with me in advance.
Cancellation and waiting period
You get a written confirmation for your tour. In case your plans have changed, I ask you to cancel your booking until 3 days before your tour. If you do not cancel in time then 50% of the agreed price will be charged to you.
If your bus, train or car can not be here on time (due to a traffic jam f.e.) please call me immediately on the mobile. I will be waiting for 30 minutes after the agreed time. In case you let me wait without any notice 80% of the price will be charged.
Conditions of payment
Payment is due at the end of the tour. It is possible to pay cash. In this case I will give you a receipt. I do not accept any credit cards or other cards for payment. If you prefer to pay by invoice this has to be agreed beforehand .In this case, payment has to be made within 2 weeks after invoice date.
All my prices are inclusive VAT. I am registered under 162 / 286 / 20258.
I am a member of "Verein der Erfurter Gästeführer e.V." which is part of BVGD e.V. (federal association of German tour guides). The membership includes a professional indemnity (liability) insurance. You will find more on that at www.bvgd.org.